Small offices, schools, coaching centres, lawyers, chartered accountants, shops that bill on a laptop, and students whose laptop holds a year of project work. When a laptop dies, most of them take it to a shop that can only swap parts, or send it to the brand's service centre in a bigger city, which often quotes a full motherboard replacement. The person who pays is the owner, worried about both the machine and the files on it.
They decide to pay when a local repairer tells them the board can be fixed at chip level for a fraction of a new one, or that the data can be saved. A 2026 laptop repair price guide from 24Bit System puts chip level motherboard repair at ₹5,000 to ₹15,000 for HP and Lenovo, and customers compare that against the price of a new laptop.